Sales Policy

Effective Date: December 31, 2024

At PulseTechHato.net, we are committed to providing you with high-quality camera products and exceptional customer service. This Sales Policy outlines the terms and conditions of purchasing products from our website. By making a purchase on PulseTechHato.net, you agree to be bound by the terms and conditions set forth in this policy.

1. Product Availability

We strive to ensure that the products listed on PulseTechHato.net are in stock and available for purchase. However, there may be times when certain products are out of stock or unavailable due to unforeseen circumstances. In such cases:

  • Backorders: If an item is temporarily out of stock, you may be notified, and we will give you the option to either wait for the product to become available or cancel the order for a full refund.

  • Discontinued Products: If a product is discontinued, it will be removed from the website, and any orders placed for the discontinued product will be canceled.

2. Pricing

  • Product Pricing: Prices for products on PulseTechHato.net are displayed in U.S. dollars and are subject to change at any time without prior notice. The price of an item at the time of checkout will be the final price you are charged, excluding taxes and shipping fees.

  • Sales Tax: Sales tax will be applied to your order in accordance with the applicable laws of your state or region. The sales tax rate will be calculated during checkout based on your shipping address.

  • Promotions and Discounts: Any promotions, discounts, or special offers are subject to availability and may have certain restrictions or expiration dates. Discount codes can only be applied to orders at the time of purchase and cannot be applied after the transaction has been completed.

3. Payment Methods

We accept a variety of payment methods to ensure a convenient and secure purchasing experience, including:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure online payment platform
  • Other Methods: Additional payment options may be available depending on your region.

All payment information is processed securely through trusted third-party payment processors. We do not store your credit card or payment information on our servers.

4. Order Confirmation

After placing an order, you will receive an order confirmation email that includes the details of your purchase, including the items ordered, the total price, and an estimated delivery date. This email serves as your receipt and should be kept for your records.

Please review your order carefully and notify us immediately if any errors or discrepancies are found.

5. Shipping and Delivery

  • Shipping Methods: We offer a variety of shipping methods, including standard, expedited, and express delivery. Shipping rates will be calculated during checkout based on the shipping method selected and the delivery address.

  • Shipping Time: Delivery times vary based on your location and the shipping method selected. Standard shipping typically takes between 5 to 7 business days. Expedited shipping may take 2 to 3 business days, and express shipping is usually delivered in 1 business day.

  • Shipping Charges: Shipping charges are calculated based on the size, weight, and destination of your order. Free shipping promotions may be available for orders over a certain amount; the details of such offers will be provided on the website or during checkout.

  • International Shipping: We currently offer shipping to select international locations. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

6. Order Cancellations

You may request to cancel your order before it is processed and shipped. If your order has already been processed or shipped, we are unable to cancel it. However, you can return the product once you receive it, as per our Refund and Returns Policy.

To cancel an order, please contact our customer service team immediately at info@pulsetechhato.net or call (718) 649-5765.

7. Customer Responsibilities

As a customer, it is your responsibility to:

  • Provide accurate shipping information when placing an order. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
  • Review your order confirmation email carefully to ensure all items and quantities are correct. Contact us immediately if any errors are found.

8. Order Issues and Customer Service

If you encounter any issues with your order, such as receiving the wrong item, a damaged product, or a missing item, please contact us within 7 days of receiving your order.

Our customer service team will assist you with any problems related to your order and work with you to resolve the issue quickly. Contact us by email at info@pulsetechhato.net or by phone at (718) 649-5765.

9. Warranty and Product Support

All products sold by PulseTechHato.net come with a manufacturer’s warranty (unless otherwise stated). If your product is defective or malfunctioning within the warranty period, please contact us to initiate a warranty claim.

We also provide ongoing customer support for any product-related questions or troubleshooting. Please reach out to our support team for assistance.

10. Changes to the Sales Policy

PulseTechHato.net reserves the right to modify or update this Sales Policy at any time. All changes will be posted on this page with the updated Effective Date. By continuing to use our website or making a purchase, you accept the updated terms and conditions.

11. Contact Information

If you have any questions or concerns regarding our sales policy or any aspect of your order, please contact our customer service team:

Thank you for choosing PulseTechHato.net for your camera needs. We value your business and are committed to providing you with the best possible shopping experience.